50% off Theme Club. Get all 27 themes for $99!
Downloads Not zip Format
All of our themes and plugin files are available to download in .zip format from the members area. However, if you are a Mac user and are downloading in the Safari browser you may find that the download does not show as a .zip file, rather as a folder.
To resolve this please choose a solution below.
The issue is caused as Safari by default will automatically unzip the file upon download. Please try downloading in a different browser (e.g. Chrome, Firefox, etc…) to prevent the auto-unzipping of download files.
The following Apple support article shows how to disable auto-unzip in Safari:
Still need support?
Use the search form above to explore more articles.
If you have an urgent support query please do submit a support ticket and one of our devs will be on hand to help.